New functions in the shop

Your Hartner tool subscription:

Order recurring tool orders even faster thanks to the new subscription function. Select the desired tool in the store, create a new subscription or extend an existing one and select the delivery interval (weekly, every 14 days or monthly). 

Maximise the individualisation for your company: 

Personal purchasing conditions

Your personal purchasing conditions and prices at a glance at any time.

Here’s how it works: 

Log in to our shop to see your individual net prices for each tool.

Personal profile

You can view and update your personal details at any time.

Here’s how it works: 

In the “My account” section you will find all the important information about your company and your account. Go to the “My account” tab and select “Account information” to change your personal account information.

If you would like to change your billing address, please contact your responsible administrator.

Multiple delivery addresses

Manage different delivery addresses in your account.

Here’s how it works: 

Switch to the “My account” area. Select “Delivery addresses” under the “Company” tab. Click on the yellow “Add new address” button to add a new delivery address.

Individual authorization management

You can individually set, adjust and edit the rights and roles of your employees at any time.

Here’s how it works: 

To define different roles and rights, switch to the “My account” area. Under the “Authorizations” tab, select “Rights & roles”. Then select the “Add new role” button. Give the new role a name and select the desired permissions for the role.

User administration

Add new users and/or delete old users.

Here’s how it works: 

User administration: Under “My account”, select the “Authorizations” tab “User administration”. Here you can add users by entering the desired email address and clicking on the “Add user” button. In the next step, you can assign a previously created role to the user.


Fügen Sie neue Benutzer hinzu und/oder löschen Sie alte.

Here’s how it works: 

Benutzeradministration: Wählen Sie unter "Mein Konto" den Reiter "Berechtigungen" "Benutzerverwaltung". Hier können Sie Benutzer hinzufügen in dem Sie die gewünschte E-Mail Adresse eingeben und auf den Button "Benutzer hinzufügen" klicken. Im nächsten Schritt können Sie dem Benutzer eine vorher erstellte Rolle zu ordnen.

Optimise your internal procurement process: 

Individual material numbers

By assigning individual material numbers, you can place orders even faster and optimise your processes.

Here’s how it works:

Please contact your responsible administrator to enter your individual material numbers. 

Hartner Quick order

You can now find and order our items even faster using the "Quick order" function.

Here’s how it works: 

Above the search bar you will find the “Quick search” | “Quick order” function. Simply enter the article number or article name here and add the desired article in the required quantity to the shopping cart. 

Individual order comments

Add individual comments to your order.  

Here’s how it works: 

In the shopping cart, you have the option of storing order comments for your documents. It is possible to enter order numbers, symbols/cost centres and complete comments in the respective fields for your documents.

Please note that these comments are for your records only and will not be reviewed by us. 

Subscription function

Automate recurring tool orders with the subscription function.

Here’s how it works: 

Select the desired tool in the shop. Click on the “Create new subscription” button. Now you can either create a new subscription or upgrade an existing subscription. You can choose between weekly, 14-day or monthly deliveries.

Shopping cart administration

Shopping carts can be saved, forwarded and ordered directly. Editing shopping carts by several people is also not a problem, thanks to forwarding.

Here’s how it works: 

Once you have added your desired item to the shopping cart, you have the option of saving it or forwarding it to colleagues. To do this, click on the “Save/Forward” button.

Save shopping cart: To save the shopping cart, select either “Save only” (for later use of the shopping cart) or “Save as template” (if the shopping cart is to serve as a basis for future orders).

Forward shopping cart: If you want to forward the shopping cart, select “Forward shopping cart to other users of the company for editing”. Here you will find a selection of all users assigned to the company. You can forward your shopping cart and leave a comment for your colleagues. The forwarded shopping cart can now be edited by your colleagues. 

Do you have any further questions about the shopping basket? Then take a look here

Importing shopping carts

Import your shopping cart manually via an Excel list. 

Here’s how it works:  

You can import manually created orderers using the “Import shopping cart” function in your account. A template for manual import can be found in the shop under "My Account" "Import shopping cart" (click on: "Download file template"). Fill in this template with the desired item numbers and quantities and upload the list. To do this, select the created file and click on the “Start import” button.

Your orders at a glance:

Order history

All orders (online and offline) at a glance in your account.

Here’s how it works: 

To view past orders, go to the “My Account” section. Select “Order data” -> “Order” under the tab. After a short loading time, all past orders of your company are displayed here.

Download documents

You can view and download invoices and delivery notes at any time.

Here’s how it works: 

Invoices: Switch to the “My account” area and select “Order data” -> “Invoices” under the tab. After a short loading time, all invoices from your company are displayed here. You can now either view them directly or download them as a PDF file.

Delivery notes: Switch to the “My account” area and select “Order data” -> “Delivery notes” under the tab. After a short loading time, all delivery notes are displayed here. You can now either view them directly or download them as a PDF file.

Delivery status

Track your online orders and view delivery status.

Here’s how it works: 

View the delivery status of your shop orders by going to “My account” -> “Order data” -> “Orders”. Here you can see all past orders. You can view your order via the “Detailed view” and also find your tracking link. The details also show the delivery status for each item. Shop orders are marked with the addition of (Shop).

All tool data and availabilities at a glance:

Stock availability

We always check the stock availability of all articles for you in real time.

Here’s how it works: 

As a logged-in user, you can find out whether your desired tool is available or what stock level is available around the clock for the respective article or in the shopping cart.

The online shop displays the following statuses:
Quantity available X (X = number available)
Extended delivery time (this message appears when stock level = 0)

Tool data and CAD drawings

All our tool data & CAD drawings (DXF, STP, XML) are available for download.

Here’s how it works: 

As a registered user, you have access to tool models and CAD drawings that can all be downloaded. You can find the data on the item details page under the “Downloads” tab. Tool data and drawings can be downloaded as DXF, STEP, XML or PNG files.

Interfaces to your ERP system: 

OCI interface

Exchange of catalogue information between the Hartner online shop and your ERP system (e.g. SAP).

Here’s how it works: 

After registering in the Hartner online shop, select “My account” under “Order functions” -> “OCI transfer” to call up the OCI login URL (example URL: Copy the URL and save it in your ERP system as an OCI shop. Define a hook URL in your ERP. This must be transferred as HTTP/GET parameter ‘HOOK_URL’ in the call of the online shop (note capitalization) Example: When using SAP, the HOOK_URL is usually transferred automatically when the supplier catalog is called up.
Call up the OCI shop in your ERP system and fill your shopping cart In the Hartner online shop, the shopping cart can be transferred to the ERP system using the “Transfer via OCI” button. If desired, confirm the query “Delete shopping cart?” . This deletes the shopping cart in the Hartner online shop.
Accept the shopping cart in ERP now and process it further.

EDI interface

The EDI interface enables the automated exchange of business documents such as purchase orders, delivery notes and invoices.

Here’s how it works:  

Get in touch with your personal Hartner contact to find out more. 

ESIS interface

The interface automatically transfers order data between the customer and supplier system – without you having to compile your order twice.

Here’s how it works: 

Get in touch with your personal Hartner contact to find out more. 

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